![]() Items must be unworn, unwashed and still include original tags and packaging. We do not accept returns for any item that states "No Returns" on the description page. Return requests must be made within 45 days of order shipped date. We do not currently accept returns for international orders.Īlthough we hope to implement this soon, at this time, we're unable to accept exchange requests. Our customer service team answer emails Monday-Fridays during normal business hours at Please reach out with your order number and we will coordinate your return. After the enamel has cured, the screen prints can be applied to achieve the most budget-conscious final step in customization. Opting for a screen print hybrid is best when doing these types of pins, since the same mold can be used to create the base pin. You will only be charged for items that ship. Create years of service or employee pins that have customized years, dates, or award titles. If an item goes out of stock after your order is submitted, you will receive an email confirmation that you’ve been refunded. What if an item I order goes out of stock? If you decide you do not want the merchandise, you can return your order by mail. For this reason, we will not be able to cancel or change your order once it’s submitted. We begin processing orders immediately upon receipt. Orders placed on ship from the US, and all international shipments are subject to your country's applicable duties, taxes and other clearance charges. For international shipments, the shipping charge at checkout covers the cost of freight only and does not include any applicable duties, taxes or clearance fees.Ĭan I make changes to my order after I purchase? Once the claim is filed, please reach out to we can additionally assist you.Īm I responsible for international duties and taxes? If you feel that your package was lost or stolen, please contact the shipping carrier directly to file a claim. ![]() Our customer service agents only have as much information as can be seen by you through the tracking number. Any inquires on the exact location of your package should be made to the carrier directly. Please check the associated tracking number provided in your shipment confirmation email. Please contact us right away by going to our customer service portal we begin processing orders right away but may be able to change the address if caught soon enough. I entered in the incorrect address what do I do? Whether your parcel is a domestic (USA) or international shipmentĪll shipping rates will vary depending on a few different factors:.Transit times vary based upon the following conditions: *NOTE: During new releases or holidays, there may be an additional 2-4 business days of processing time. ![]() Our staff is here Monday through Saturday to answer any questions you may have regarding your plaque order.All orders take between 2-5 business days for processing before being dispatched. We provide our customers with superior customer service and the highest quality products at the lowest prices available, making us your trophies and awards manufacturer of choice. ![]() Here are quick links to our best-selling plaques:Īs America's largest awards manufacturer with over 40 years experience, Crown's Trophies will fit your award plaque gift-giving needs whether your budget is large or small. We offer both individual plaques, as well as perpetual plaques. Customize many of our awards with your logo and text. Our engraved award plaques are created with a high-quality laser engraving process.
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